Are you currently looking to switch NDIS service providers?
If you’re an NDIS participant, you remain in control of your plan and have a choice over who will act as your service provider and support coordinator. If you wish to change service providers you are always able to do so.
Get FREE NDIS Advice
Fill in the form below and one of our consultants will be in touch with you regarding your NDIS plan.
Choosing ADACare as your provider
ADACareis well positioned in the marketplace to be able to take on existing NDIS participants who are unhappy with their current provider. Our 47 years’ experience in the healthcare industry as well as our abundant resources enables us to ensure that each and every one of our NDIS participants are happy.
To switch providers, you must locate your service agreement. This is an important document as it helps to protect your rights, especially in circumstances such as changing service providers.
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Choosing ADACare as your provider
1. Check the terms and conditions of your service agreement
This agreement will give you information on any termination periods or cancellation fees that may apply when cancelling the services of your current provider.
2. End the service agreement with your current service provider
This should be done in writing – ideally as in an email - so that your current provider is aware of your request to formally end the agreement that you have with that service provider.
3. Remove your service booking on the MyPlace portal.
You will need to talk to your current provider and request this of them so that your new provider can create their own service booking for you.
Our disability care (NDIS) services
Personal service
Whether you just need a little help getting your day started or more ongoing assistance, we’ll help you with your everyday life.
- Moving around
- Dressing grooming
- Bathroom assistance
- Medication assistance
- Cooking assistance meal preparation
Allied services
Our allied health professionals will work with you to give you the best care possible so that you can live a healthy life.
Respite care
If you’re caring for a loved one, our respite services can give you peace-of-mind when you’re taking a break.
- Having a break
- Health wellbeing
- Strengthening relationships
Out & about
Whether you want to access the community, learn new skills or need personal assistance getting around to school, appointments or recreational activities, we’ll keep you connected.
- Community access
- Social activities
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Why choose ADACare?
Free consultation
We'll meet with you in your home to listen and to understand your unique needs - for free and without obligation.
A personalised 1-on-1 approach
Everyone's needs and goals are different, so we'll work with you to develop a customised, individual support package that's made just for you.
We find the right fit
We know that accepting help and support from others is a big deal. That's why we make it our priority to connect you with someone you can trust and call a friend.
People that care
Backed by an organisation that has 45 years' experience providing professional healthcare staff, we know the difference that quality care makes.
